Ensure your payment information is accurate.
Check if your card has sufficient funds.
Contact your bank to authorize the transaction.

Visit our website and go to the 'Refund Policy' section.
Follow the outlined steps for refund requests.
Contact our support team for assistance.

During checkout, enter the coupon code in the designated field.
Confirm the discount reflects before completing the transaction.
Coupons are case-sensitive, so enter them exactly as provided.

You need to create an account on the app to use the access codes. After Successful login, click on the Menu Icon present on the top left of the Store Screen. From the opened menu, click on My Courses Button. On the opened screen, click on the Gift Icon present on the Top Right of the Screen. Enter your Access Code here. Respective Course will be added to your My Courses section.

For any other issues, please drop an email to support@redlearning.org with the complete issue details.

After you have purchased the Course or used the access code of the course, the course would be added to your My Course Section. Click on the Course image to start the course

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to support@redlearning.org with the issue details.

Go to your account settings.
Find the option to edit your profile or account information.
Save changes once you've updated your account name.
How do I unsubscribe from Red Learning e-mails?

Open any Red Learning email and scroll to the bottom.
Click the 'unsubscribe' link.
Follow the prompts to confirm your unsubscription.

Log in to your account.
Navigate to account settings.
Choose the 'Change Password' option.
Follow the steps to update your password.

If you have any questions, Call us

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